— About Jade Voyage

A small team. Fifteen years of careful relationships.

Jade Voyage is held by a tight group of medical, wellness and travel curators based in Hangzhou, Shanghai and Chengdu. We design and accompany every itinerary ourselves.

— Our Story

It started with a single phone call.

In 2011 our founder, Lin Yuwen, took a call from a family friend visiting Hangzhou — they needed a cardiac screening with English-language reporting and a quiet place to recover. What should have been straightforward took three weeks of phone calls, translations and apologies.

That experience became Jade Voyage. We are now a team of fourteen — physicians, TCM practitioners, cultural curators and a small group of bilingual concierges — and our singular promise has not changed: a guest should arrive carrying nothing but their suitcase. Every detail is held.

We remain deliberately small. We accept no more than thirty bookings a month, turn away high volume corporate referrals, and re-verify every hospital and clinic partnership annually. Our reputation is the only thing we cannot replace.

— Four Principles

What we will, and will not, do.

01

Slowness is luxury.

We never overschedule. White space on the itinerary is intentional — it is where the journey actually happens.

02

Credentials, not claims.

Every hospital, clinic and practitioner we work with holds national or international accreditation we can show you on request.

03

A single phone number.

One concierge from inquiry to return flight. No call-centre, no relayed messages, no surprises.

04

Honesty about outcomes.

We share results plainly. We will not promise cures — only credentialed care and verifiable practitioners.

— Our Team

The people who actually answer your messages.

Lin Yuwen

Lin Yuwen

Founder & Chief Concierge

Fifteen years between hospital administration in Shanghai and bespoke travel design in Hangzhou. Lin started Jade Voyage after her own family's search for English-language medical care turned into a study of every accredited centre in eastern China.

Dr. Chen Mei

Dr. Chen Mei

Medical Director

Internal medicine specialist with twenty years at a JCI-accredited tertiary hospital. Dr. Chen oversees every hospital partnership and reviews each guest's diagnostic plan before arrival.

Master Wu Tianqing

Master Wu Tianqing

TCM & Wellness Curator

CNATCM-licensed practitioner trained at the Zhejiang Academy of TCM. Designs every wellness retreat — from herbal compounding to morning Tai Chi rhythms — and personally meets guests on Wellness routes.

Sarah Whitmore

Sarah Whitmore

European Liaison

Former luxury travel editor based in London. Sarah is the first voice many guests hear — speaking English, German and French, with a gift for translating wishes into concrete day-by-day plans.

— Why Jade Voyage

Built on fifteen years of careful relationships.

One concierge, end to end.

From your first inquiry to your return flight, a single bilingual concierge accompanies your file — no handoffs, no relayed questions.

Hospital-grade, hospitality-led.

We partner only with JCI-accredited hospitals and Class III Tier-A facilities, paired with five-star recovery accommodations.

Quietly luxurious, never loud.

Boutique hotels, small groups (under 8 guests), and itineraries that respect the slowness Chinese landscape was designed for.

Honest about outcomes.

We share medical and wellness results plainly. No promises of cures — only credentialed care and verifiable practitioners.

A Jade Voyage concierge in a serene lounge setting
15+ Years Of attentive concierge service across China