In 2011 our founder, Lin Yuwen, took a call from a family friend visiting Hangzhou —
they needed a cardiac screening with English-language reporting and a quiet place
to recover. What should have been straightforward took three weeks of phone calls,
translations and apologies.
That experience became Jade Voyage. We are now a team of fourteen — physicians,
TCM practitioners, cultural curators and a small group of bilingual concierges —
and our singular promise has not changed: a guest should arrive carrying nothing
but their suitcase. Every detail is held.
We remain deliberately small. We accept no more than thirty bookings a month,
turn away high volume corporate referrals, and re-verify every hospital and
clinic partnership annually. Our reputation is the only thing we cannot replace.